- Person-centred focus
- LGBT inclusive
- Higher National Diploma
About Lucy
Lucy Palmer is a counsellor based in Scotland who offers a warm, non-judgemental space to talk about hard things. She uses a person-centred approach and aims to help people reconnect with their own resilience. Her first priority is making new clients feel heard and understood.
Lucy works with common concerns such as anxiety and stress, depression, grief, relationship difficulties, identity matters and issues linked to addiction. She also supports people managing sleep or eating concerns, parenting strain, career pressures and life transitions. She notes LGBT inclusivity as a core part of her practice.
She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy, BACP. Lucy’s background includes roles as a listening service volunteer and as an online peer supporter, which inform her collaborative and empathetic style.
Lucy describes her approach as integrative, drawing on person-centred work with elements from cognitive behavioural and psychodynamic ideas when helpful. The therapeutic relationship is central, and sessions focus on listening, making sense of feelings, and building practical ways to cope day to day.
Practical details are kept straightforward. Lucy offers live sessions on Tuesdays and uses video call, telephone and messaging for meetings. To begin, clients complete a short matching questionnaire and then schedule sessions according to her availability.
How client-centred care works online
Client-Centred Therapy focuses on listening without judgement and helping people find their own answers. It aims to give space for feelings and to build the person’s confidence in coping with stress, anxiety and life transitions.Lucy also draws on ideas from cognitive behavioural and psychodynamic approaches when they suit the client. Cognitive behavioural ideas can help with practical coping steps for panic, anxiety and sleep problems by identifying unhelpful thoughts and testing new behaviours. Psychodynamic ideas can help when someone wants to understand long-standing patterns, such as attachment or abandonment concerns.
Finding the right mix of approaches is part of the work. The therapist will discuss goals and preferences with each person and decide together what to try. That collaborative process helps tailor sessions to what matters most to the client.
Lucy offers live sessions by video call, telephone and messaging, and she runs live sessions on Tuesdays. If session formats are important to you, confirm the current options before booking. Online work can make it easier to fit counselling into a week, allow shorter check-ins when needed, and offer a choice about using video or just audio depending on what suits you.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
3+ years
Listed in
United Kingdom
Languages
English
Frequently asked questions
What kinds of problems does Lucy work with?
She supports people with anxiety and stress, depression, grief, relationship and identity concerns, addictions, sleeping and eating issues, parenting strain and life changes.
How would you describe the therapeutic style?
Her style is warm and non-judgemental, centred on listening and building a trusting relationship while using approaches that fit the person.
What is her professional background?
Lucy has three years of counselling experience and has worked as a listening service volunteer and online peer supporter.
What credentials and location are listed?
She holds a Higher National Diploma in Counselling and is registered with the British Association for Counselling and Psychotherapy (BACP) in the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
Can people outside the UK work with her?
She does not accept international clients at this time.
How are sessions arranged and what do they cost?
Costs vary with location and therapist availability; sessions are provided through a subscription that can be cancelled at any time.
What is the first step to start therapy?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to the therapist's availability.