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Charlotte McKenna

Charlotte McKenna

BACP

United Kingdom

Continue with Charlotte

Person-centred counsellor for anxiety and change

  • Person-centred approach
  • Trauma-focused support
  • BACP registered

About Charlotte

Charlotte McKenna offers support for people dealing with stress, anxiety and relationship issues, including panic disorder and panic attacks. She also helps with grief, low self-esteem, addiction concerns, sleep problems and coping with life changes. Charlotte writes plainly and listens closely so clients can bring what matters most to each session.

Charlotte works from a person-centred perspective. That means the client leads the conversation and she follows, reflecting back what she hears. Sessions focus on the person in front of her - their values, strengths and pace. She aims to create a calm space where people feel heard and respected.

Her approach also includes trauma-focused work for those affected by past harm or abuse. In this work she helps people name what happened, make sense of reactions, and find ways to feel steadier day to day. Techniques are discussed together and tailored to what the person needs right now.

Charlotte holds BACP, which indicates registration with the British Association for Counselling and Psychotherapy. She has three years' experience supporting adults with anxiety, relationship difficulties and feelings of being stuck. Clients can expect straightforward language, practical conversation and steady support.

Sessions are designed around the client’s goals. Charlotte encourages small, manageable steps and checks in on progress regularly. She aims to help people find clearer thinking, more comfortable ways of coping and a renewed sense of direction.

How her approaches translate to online counselling

Client-Centred Therapy places the person’s experience at the centre of the work. In practice this means the therapist listens closely, mirrors what is said and helps the person explore choices and values. It can help with anxiety, relationship questions and feeling stuck.

Trauma-Focused Therapy concentrates on the effects of past harm and on building ways to feel steadier now. This approach involves working carefully through memories and reactions and finding practical coping steps that fit everyday life.

Finding the right approach is part of the therapy process. The therapist will talk with the client about goals, needs and preferences, and together they will choose or adapt methods that feel right. This is a collaborative process that can change as work deepens.

If you are considering online sessions, confirm the exact session formats before booking so you know what is available. Online work can make it easier to fit sessions around work and family life, reduce travel time and allow shorter check-ins when needed. Many people find it simpler to keep regular appointments and to bring issues from daily life straight into conversation.

Areas of expertise

Primary focus

Stress, AnxietyRelationship issuesFamily conflictsSelf esteemCoping with life changes

Also works with

AddictionsTrauma and abuseGriefIntimacy-related issuesSleeping disordersParenting issuesAnger managementCareer difficultiesDepressionCompassion fatigue

Additional focus areas

AbandonmentAging and geriatric issuesAttachment issuesBlended family issuesBody imageChronic pain, illness, and disabilityCommunication problemsControl issuesDivorce and separationDomestic violenceDrug and alcohol addictionEmptinessFamily problemsForgivenessGuilt and shameHospice and end-of-life counselingImpulsivityInfidelityIsolation / lonelinessLife purposeMoney and financial issuesMood disordersPanic disorder and panic attacksSelf-loveSexual assault and abuseSocial anxiety and phobiaWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered TherapyTrauma-Focused Therapy

Experience

3+ years

Listed in

United Kingdom

Languages

English

Frequently asked questions

What kinds of problems does she help with?

She supports people with stress, anxiety and relationship difficulties, including panic disorder and panic attacks, as well as grief, low self-esteem and addictions.

What is her therapeutic style like?

Her style is person-centred, so the client leads and she follows with empathy and reflective listening. She also offers trauma-focused work when past harm is relevant.

How much experience does she have?

She has three years of experience working with adults on issues such as anxiety, grief, low self-esteem and relationship strain.

What credential does she hold and where is she based?

She is BACP registered, which is noted as BACP, and practices in the United Kingdom.

Which languages are sessions offered in?

Sessions are offered in English.

Can people from other countries work with her?

She is not currently accepting international clients.

How are fees and subscriptions handled?

Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

Whenever you are ready

Review online therapy options and next steps on BetterHelp, in your own time.

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Online talk therapy is not emergency or medical care. Chest pain, trouble breathing or new physical symptoms should be checked by a doctor. In immediate danger? Crisis numbers

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