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Paulette Shelley

Paulette Shelley

BACP

United Kingdom

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Compassionate counsellor for panic and mood

  • Person-centred
  • Practical CBT
  • Warm listening

About Paulette

Paulette Shelley is a BACP counsellor who helps people facing difficult emotions and life changes. She offers a warm, non-judgemental space where people can talk about relationship strain, low self-esteem, anger, depression and panic attacks. Paulette writes in plain terms and aims to make the first steps feel manageable for a worried parent or anyone feeling overwhelmed.

She uses a person-centred style that puts the client’s experience at the centre of sessions. That means listening closely, reflecting what is said, and helping people find their own answers rather than giving direct advice. Paulette also draws on Cognitive Behavioural Therapy to look at patterns of thought and behaviour that feed anxiety and depression.

In practice she helps people track how thoughts, feelings and actions link together. Together they identify small changes that can reduce distress and improve daily coping. Sessions can focus on beating panic attacks, managing intrusive thoughts, repairing relationships, or moving through grief and loss.

Paulette has three years of experience working with adults and holds BACP registration, which is shown as BACP. She works with short-term goals as well as longer-term issues, adjusting the approach as needs change.

To begin she asks people to consider what they want to work on and to bring that into the first appointment. The tone in sessions is practical and compassionate, with emphasis on understanding patterns and trying out manageable steps between meetings.

How Paulette blends person-centred work with CBT online

Paulette uses a person-centred approach that focuses on understanding the client’s experience. She listens, reflects and helps people find their own solutions rather than giving direct advice. This approach suits people who need time and space to make sense of difficult feelings.

She also uses Cognitive Behavioural Therapy to identify links between thoughts, feelings and behaviours. CBT involves trying small, practical experiments and learning new ways to respond to anxiety, panic attacks or low mood. It can be helpful for managing panic symptoms and breaking repetitive thinking patterns.

Finding the right approach is a collaborative process. Paulette will discuss your goals and preferences, and together you will decide which methods to try. That might mean a person-centred focus at first, then adding CBT techniques when you want practical tools.

The profile notes that online counselling is offered. Please confirm the exact session formats available before booking. Online work can make sessions easier to fit into a busy life, reduce travel time and allow steady continuity of care when people move or travel. It also lets therapists and clients try short check-ins or structured exercises remotely to build skills between meetings.

Areas of expertise

Primary focus

Relationship issuesTrauma and abuseAnger managementSelf esteemDepression

Additional focus areas

Therapeutic approaches

Client-Centered TherapyCognitive Behavioral Therapy (CBT)

Experience

3+ years

Listed in

United Kingdom

Languages

English

Frequently asked questions

What concerns does Paulette commonly support?

Paulette supports people with relationship difficulties, trauma and abuse, anger, low self-esteem, depression and panic attacks. She also works with a wider range of issues such as OCD symptoms, addiction, grief and feelings of isolation.

How would you describe her therapeutic style?

Her style is person-centred and collaborative, prioritising empathetic listening and reflection. She combines this with practical Cognitive Behavioural Therapy techniques to address unhelpful thoughts and behaviours.

What level of experience does she have?

She has three years of clinical experience working with adults on both short-term and longer-term concerns. That experience informs a straightforward, supportive approach.

What credentials and location are listed?

She is listed as BACP and works from the United Kingdom. The profile shows BACP as the credential detail provided.

Which languages are offered and can international clients join?

Sessions are offered in English and Paulette accepts international clients.

What session formats are used?

The original biography states online counselling is offered. Please confirm current session options with the service before booking to ensure they match your needs.

How does cost work for sessions?

Cost varies with location and therapist availability and sessions operate via a subscription that can be cancelled at any time.

How do I start working with Paulette?

Begin by selecting the Start Therapy button, completing a short matching questionnaire, and then scheduling according to the therapist's availability.

Whenever you are ready

Review online therapy options and next steps on BetterHelp, in your own time.

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