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Melissa Hepburn

Melissa Hepburn

BACP

United Kingdom

Continue with Melissa

Calm, practical support for anxiety and grief

  • Integrative counsellor
  • BACP registered
  • Works with couples

About Melissa

Melissa Hepburn is a counsellor who supports people facing stress and anxiety, including panic disorder and panic attacks. She also helps with grief, trauma and abuse, LGBT concerns, and relationship difficulties. Melissa brings a calm, open approach and aims to make therapy approachable and straightforward for people who feel anxious about starting therapy.

Melissa trained as a counsellor and is registered with the British Association for Counselling and Psychotherapy, known as BACP. She began her work in a bereavement service, helping people and families navigate loss. That early work shaped how she listens and responds to emotional pain.

Over four years she has worked with people affected by post-traumatic stress, anxiety and gender dysphoria. She uses an integrative style, which means she draws on different evidence-based ways of working to suit each person. Melissa emphasises being non-judgemental, staying open-minded and offering empathy in sessions.

She also supports people dealing with body image concerns, chronic illness or pain, addiction, self-harm and complicated grief. Relationship difficulties are part of her practice too, and she can work with couples either together or individually to find a way forward.

Sessions are explained clearly and kept practical. Melissa aims to help people talk through what matters most, build coping strategies, and find steps that fit everyday life.

How evidence-based methods translate to online therapy

Melissa describes her work as integrative and relies on evidence-based therapeutic techniques to guide sessions. Two common approaches she uses are trauma-informed talking work that helps people process distressing memories and reactions, and anxiety management techniques that teach breathing, grounding and step-by-step exposure to feared situations to reduce panic moments.

Finding the right approach is a collaborative process. The therapist will talk with each person about their needs, goals and preferences, and then agree which methods to try. That way the plan can change if something is not helping or if different tools are needed.

Many people find online therapy easier to fit into daily life because it removes travel time and can be scheduled around work or caregiving. Online sessions can also make it simpler to have shorter check-ins when needed and to use audio-only options if camera use is difficult. Confirm the current session options before booking so you know which formats are offered and can pick what suits your routine best.

Areas of expertise

Primary focus

Additional focus areas

Body imageChronic pain, illness, and disabilityCoping with natural or human-caused disasterDrug and alcohol addictionGender dysphoriaGuilt and shameIsolation / lonelinessObsessions, compulsions, and OCDPanic disorder and panic attacksPost-traumatic stressSelf-harmSelf-loveSex addictionSexual assault and abuseSocial anxiety and phobia

Experience

4+ years

Listed in

United Kingdom

Languages

English

Frequently asked questions

What kinds of problems does Melissa help with?

She supports people with stress and anxiety, including panic disorder and panic attacks, as well as grief, trauma, LGBT concerns and relationship difficulties.

How would you describe her approach in sessions?

She uses an integrative style, drawing on different evidence-based techniques and focusing on practical steps, empathy and an open, non-judgemental stance.

What prior experience does she have?

Melissa has four years of practice and began her career in a bereavement service working closely with people and families affected by loss.

What are her credentials and where is she based?

She is registered with the British Association for Counselling and Psychotherapy (BACP) and practises from the United Kingdom.

Which languages are sessions available in?

Sessions are offered in English.

Can people outside the UK work with her?

International clients are accepted; check scheduling and time-zone arrangements when booking.

How are session payments handled?

Cost varies with location and therapist availability, and sessions use a subscription that can be cancelled at any time.

How do I begin working with her?

Use the Start Therapy button, complete a short matching questionnaire, then schedule according to the therapist's availability.

Whenever you are ready

Review online therapy options and next steps on BetterHelp, in your own time.

Continue with Melissa

Online talk therapy is not emergency or medical care. Chest pain, trouble breathing or new physical symptoms should be checked by a doctor. In immediate danger? Crisis numbers

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